Privacy Policy

1. Who We Are

ProcuraX is a service operated by AVX Labs Pty Ltd (ABN pending), based in Sydney, NSW, Australia. In this policy, “we”, “us”, and “our” refer to AVX Labs Pty Ltd.

2. What Information We Collect

We collect the following personal information when you use our services:

• Contact details — name, email address, phone number, and company name provided through our enquiry form.
• Procurement details — product descriptions, quantities, budgets, and uploaded specification files (invoices, product specs) submitted via our form.
• Technical data — IP address, browser type, and device information collected automatically through Google Analytics and Cloudflare Turnstile (bot protection).

3. How We Use Your Information

• To provide procurement consulting services — sourcing, quoting, quality control, and logistics coordination.
• To send you a cost assessment report and follow-up communications about your enquiry.
• To improve our website and services through anonymised analytics.
• To comply with our legal obligations.

4. Third-Party Services

We use the following third-party services to operate ProcuraX:

• Amazon Web Services (AWS) — email delivery (SES) and file storage (S3). Data is stored in the Asia Pacific (Sydney) region.
• Cloudflare Turnstile — bot protection for form submissions. Cloudflare may collect limited technical data in accordance with their privacy policy.
• Google Analytics — anonymised website usage analytics. No personally identifiable information is shared with Google.

We do not sell, rent, or share your personal information with any other third parties for marketing purposes.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Uploaded files are stored using encrypted, time-limited access links. All data transmission between your browser and our servers is encrypted using TLS.

6. Data Retention

We retain your personal information for as long as reasonably necessary to provide our services and fulfil the purposes described in this policy. Uploaded files are retained for 90 days after submission unless we need them longer to service your enquiry. You may request deletion of your data at any time by contacting us.

7. Your Rights

Under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), you have the right to:

• Access the personal information we hold about you.
• Request correction of any inaccurate or out-of-date information.
• Request deletion of your personal information.
• Opt out of marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly.

8. Cookies

Our website uses essential cookies for bot protection (Cloudflare Turnstile) and analytics cookies (Google Analytics). We do not use cookies for advertising or tracking across other websites.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

• Email: [email protected]
• X (Twitter): @auravisionx